Job Requisition ID 26WD96043 Position Overview Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes. We are looking for a professional with Forma, Autodesk Construction Cloud, and Construction Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide. You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance. The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. Responsibilities Deliver live coaching sessions to drive adoption of Autodesk Solutions Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology Conduct discovery meetings to assess customer needs, pain points and desired outcomes Build, maintain and deliver packaged service offerings to increase customer success and new product adoption Deliver digital content via 1: Many webinars for end users to drive successful adoption of Autodesk solutions Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges Design, build, and maintain the packaged service catalog to increase customer success and new product adoption Minimum Qualifications Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows Bachelor's degree or equivalent experience in Architectural, or Construction engineering Expert knowledge of Autodesk BIM Solutions and Construction Cloud in a production environment Knowledge of Autodesk Forma
Posted Thursday, March 26, 2026
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